Fancy One Privacy Policy — Your Data is Completely Safe With Us

Fancy One collects certain information to manage its service relationship with you. This data falls into two broad categories — what you provide directly, and what is generated automatically as you use the platform.

Personally Provided Information

• Full name & date of birth (collected at registration)
• Mobile number & email address
• National ID card or passport (for age and identity verification)
• Payment details (bKash/Nagad number — we do not store the full number)
• Any information you provide when contacting us

Automatically Collected Information

• IP address & device type
• Browser & Operating System Information
• A log of which pages you visited on the platform and how long you spent on them
• Gaming & Betting History
• Transaction Records

Fancy One collects information through several methods. Here's a clear breakdown of what type of data is gathered through each one.

Fancy One uses your data only for specific purposes. We never sell your information or share it with third parties unnecessarily.

Fancy One uses internationally recognised security technology to keep your data safe. Our servers meet banking-grade security standards.

Security Technology

• SSL/TLS 256-bit: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An added layer of security at login.
• Data Masking: Payment details are masked before being stored.
• Regular Security Audits: Third-party audited.
• Firewall & DDoS Protection: To prevent unauthorised access.

Data Retention

• While your account is active: for the duration of the relationship.
• After account closure: up to 5 years, as required by law.
• Transaction Records: As required by regulatory guidelines.
• Support contact logs: 2 years.

Fancy one never sells your data. However, limited information may be shared with third parties where necessary to provide our services.

What We Share & With Whom

• Payment Processors: Only the minimum information necessary to complete the transaction.
• Identity Verification Agencies: For KYC completion.
• Security & fraud detection agencies: For monitoring suspicious activity.
• Legal Authorities: Upon a valid request from a court or regulatory authority.

All third-party agreements include confidentiality clauses. They may only use your data for specified purposes and within a defined timeframe.

Fancy One uses cookies on its website. Cookies are small text files stored in your browser that help make your experience smoother.

You can also manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.

As a Fancy One member, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.

Fancy one strictly does not collect or store any information from individuals under the age of 18. This is a non-negotiable part of our policy.

If we discover that data from a minor has been collected by mistake, that account will be immediately suspended and the data permanently deleted.

Fancy one may update this Privacy Policy as needed. Members will be notified of any significant changes via email or in-app notification before they take effect.

Continued use of the platform after an updated policy is published will be considered acceptance of the new terms. If you disagree with the policy, please deactivate your account and contact support.

The "Last Updated" date at the top of this page is always kept current. Previous versions are available upon request through Support.

For any questions, requests, or complaints regarding your data, please reach out to us using the details below. We typically respond within 48 hours.